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Refund Policy
Your Money, Your Security
Refund Eligibility
You are eligible for a refund if we fail to deliver due to stock unavailability or if you return a defective product and we cannot provide a replacement.
Refund Timeline
Refunds will be processed within 7 to 10 working days after the request is approved.
Refund Method
Refunds will be made to the same payment method (bKash, Nagad, or Card) used. For Cash on Delivery, refunds will be sent via bKash.
Charge Deduction
If you cancel the order for personal reasons, shipping charges and payment gateway fees will be deducted from the refund.